# Canada's big banks are shutting out AI agents. What that means if you use one

> RBC, TD and BMO block personal AI agents like Meta's Muse from online banking, CIBC won't support them and Scotiabank will limit them. Here's what changes.

- Published: 2026-11-03T12:54:00.000Z
- By: The Circuit Staff
- Type: News
- Topics: Fintech, AI
- URL: https://thecircuit.ca/posts/2026-11-03-banks-block-ai-agents/

If you've linked an AI assistant to your bank account, it's about to lose access. RBC and TD say they're blocking third-party personal AI agents from online banking, and BMO says it doesn't allow them to access its sites or make transactions, [Global News first reported](https://globalnews.ca/news/12124433/ai-agents-canadian-banks/) last week. [CBC News](https://www.cbc.ca/news/business/canadian-banks-block-ai-9.7400777) has since confirmed the moves.

## Where each bank stands

| Bank | Position |
|---|---|
| RBC | Blocking personal AI agents from "authenticated RBC digital properties," including online banking |
| TD | Blocking "all third-party personal AI agents from direct access to banking information" |
| BMO | Doesn't "permit AI agents to access our digital properties or execute transactions" |
| CIBC | Doesn't "support personal AI agents directly opening or accessing accounts" |
| Scotiabank | Will "limit" third-party AI agents while it monitors concerns |

## Why now

AI agents such as Meta's Muse can, with your permission, connect to bank and credit card accounts to track balances and spending, and Muse can make purchases. Some customers have given agents their banking logins, which banks typically flag and block, a banking industry source told Global News. Axios reported last month that big U.S. banks, including JPMorgan and Wells Fargo, found unauthorized AI agents inside customer accounts, some taking actions users hadn't asked for.

RBC CEO Dave McKay wrote on LinkedIn that as these systems become more autonomous, "the stakes go up when something goes wrong," [CBC reports](https://www.cbc.ca/news/business/canadian-banks-block-ai-9.7400777). A spokesperson for AI Minister Evan Solomon told Global News that Canadians "should be extremely cautious about sharing their banking passwords with anyone." Meta pointed Global News to a blog post about Muse's security design.

## What to do

- **Don't give an AI agent your bank password, PIN or one-time codes.** TD says clients should never share them "with an AI agent or anyone else."
- **Use your bank's own app** for balance alerts and spending tracking. Banks say they'll never ask for passwords, PINs or codes through unsolicited contact, including through an AI agent.

**Why it matters:** The banks are saying no to agents for now, not forever. TD says it wants a future where "trusted AI agents" can help clients. Until there's a safe, approved way to connect them, your bank's own app is the only route the big banks will support. [More in today's briefing](https://thecircuit.ca/posts/2026-11-03-briefing/)